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General Questions

• Which location should I select when buying a plan?

  Choose the area where you will be picking up the rental car. For example, select Europe when getting a quote…

• Can I go from one state to another with just one policy?

  Yes. You can even go across several countries in one journey.

• Can I buy a plan for just one day?

  Yes. Insurance for a single day is available.

• Can I buy a product that I can use for a whole year or for multiple trips?

  Yes. If you choose Plan B, which is an Annual Plan, you can take unlimited trips during the year. Our…

• Will a single plan cover multiple incidents in one journey?

  Yes. If the rental company assesses the damage from the first accident to be below the excess amount covered by…

• I already have a travel insurance. Is it enough to provide coverage for my rental vehicle excess?

  There are travel insurance plans that cover rental vehicle excess up to a certain amount. However, sometimes you end up…

• What are the payment methods accepted by CarInsuRent?

  We accept payment via Paypal and all major credit cards such as MasterCard and Visa

• My credit card already gives me travel insurance. Is it overkill if I buy another one from CarInsuRent?

  Not necessarily. You should check what your travel insurance covers and what it excludes.

• Can I buy a plan for part of my rental only?

  No. We provide a single journey plan. You are covered from the time you pick up the rental car up…

• Can I buy a plan after picking up my rental car?

  No. You should purchase a policy before starting your travel.

• Can I buy a plan when I pick up my rental car?

  No. You should purchase a policy before starting your travel.

• Should I buy insurance when booking my rental vehicle?

  No. You can buy your insurance any time before you start your travel.

• Can I book a rental vehicle now and buy insurance later?

  Yes. You can reserve your rental vehicle and then buy your insurance at a later date, as long as it…

• I will hire two vehicles. Should I buy just one plan or two?

  A policy only covers one vehicle. When renting two cars, you should buy two policies.

• Will my credit card be billed if my rental car gets damaged?

  In case of an accident while the rental car is in your custody, the rental firm would evaluate the damage…

• In case of an excess claim, would CarInsuRent pay the rental company directly or should I pay the excess first and get reimbursement later?

  The rental company will bill the cost to your credit card. You then need to submit a claim with CarInsuRent…

• Is my coverage still active if I collect the rental car early or return it late?

  The insurance policy offered by CarInsuRent is sold for whole calendar days. So a policy bought for 19 Jan 2018,…

• Do I need to inform the rental firm that I have bought CarInsuRent insurance?

  No, you don’t have to. You can just decline the company’s offers for a Collision Damage Waiver (CDW) or Excess…

• Why has the rental vehicle supplier reserved funds on my credit card?

  The rental firm reserves a security deposit on your credit card to cover vehicle damages that might occur while the…

• Does CarInsuRent keep my payment information?

  No. We do not keep your payment information on our files.

• Which countries are considered as "Europe"?

  Below is the list of EU countries that are covered under our European policy: Albania, Andorra, Austria, Belarus, Belgium, Bosnia…

• I plan to purchase an annual policy. Why do I need to state the drop-off date of 1st car hire?

  When you purchase an annual policy you are required to state the drop off date of your 1st rental. The…

• I purchased an annual policy. Should I inform you about my future rentals?

  When you purchase “Plan B” which is our annual coverage, you are covered for 365 days period commencing upon your…

• How to Purchase an Annual Car Rental Insurance Policy?

  How to Find Inexpensive Annual Car Rental Insurance? Comparing prices is one of the finest strategies to locate affordable annual…

• I Plan to travel by ferry in Greece. Will the policy cover damage that might occur on the ferry?

  Our policies do not prohibit the use of the rental car on a Ferry as long as you are traveling…

• I Have an Annual Policy. Can I File More than 1 Claim?

  Yes you can!! You can file multiple claims as long as the total amount of the claims will not excess…

• I have a discount coupon, but I can't find a place to insert my coupon code

  In order to use your discount coupon, please follow the instructions as shown below: Step 1: press on the “Click…

• Can I use the policy for car hire in my home-country / country of residence?

  Local rentals are covered by our Car Club / Car Sharing Hire Excess Insurance. You can use it in your Country of Residence and…

• Is Gravel Insurance Necessary?

  Although this isn’t a necessary charge, it is a good addition to have with your insurance in Iceland. Your car…