Our official policy wording says that once we receive all required documents for a claim, we aim to “complete all claims within 5 (five) business days”. For approved claims, payment is scheduled on the “15th / 30th day of the month”.
“Fast” perception: According to user reviews on sites like Trustpilot, many customers say the reimbursement arrived “very quickly”, often “within a few days” of claim approval, meaning total turnaround could be under one week to a couple of weeks , assuming no delays or missing info.
