Submit your review | |
1 2 3 4 5 | |
Submit Cancel |
It is nice to find a company that actually responds and is always very helpful.
Unfortunately Goldcar is a scam desperately looking to find something and found a tiny scratch that originally was not there but for sure usually nobody charges or even mentions it. I was charged EUR 178 for this scratch.
This is my first experience with carinsurent and it worked well with the claim I placed. Took one week to see it on my account.
Great insurance company. I have a WorldWide Annual Plan policy. Had a claim for car rental replacement tyre, which rental company refused to pay. The claim was dealt with efficiently & fast. Received full reimbursement within 3 days of claim approval, in currency of my choice. All correspondence with CarInsuRent was courteous with lots of patience on their side. Will continue using their service for many years to come.
I have been using Carinsurent for the past year. Excellent response time, very helpful team. I highly recommend it for anyone who will be renting more than once a year.
got very good service
I am using carinsurent for my abroad car renting for many years. I was always happy with the easy registration and payment.
This year for the first time I had a minor damage to my car. Carinsurent reimbursed me for my full cost. The process was easier than with my home country insurance, and took reasonable amount of time
Amazing service - I can't even believe it! I took out a year's insurance, on the first trip everything went without accidents, but on the second trip someone in the parking lot made a deep scratch on the door, for which the rental company charged me 200 euros. I sent all the documents to carinsurent and very quickly after a letter with some questions I received a letter that my claim was approved and the money was transferred to PayPal
Super good service, Helped us a lot during claim by my car rental.
really recommended
I caused some damage to my rental while I was attempting to park in Sicily. Bill was very easy to deal with and everything went smoothly with our claim. Don't hesitate using Carinsurent for your car rental insurance needs!!
Good evening
We rented several times through several rental companies.
In one of the rentals we found a crack in the windshield.
The amount of damage was 1430 euros 🤦 to replace a windshield.
The insurance service department accompanied us all the way. Communication was by email.
From the moment of the first contact until receiving the entire amount, they were available, matter-of-fact and quick. They even offered us 2 payment alternatives due to the high fees in PayPal.
Although there is no coverage for damage to the windshields through the rental company, and despite my concerns, we received the full amount and this without discussions on their part.
Excellent service, receiving a refund within 5 working days and feeling that the company sees the customer and wants his best interests.
Today, after the practical experience with them, I can fully recommend them.
Also, they have no competitors in the annual price (100 euros per year) and now I know also in the service.
Highly recommend to those who plan several rentals per year when the insurance includes the entire European Union and of course also the whole of Italy.
Enjoy 🙂