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I wholeheartedly recommend CarInsuRent. Their response time was exceptionally prompt. They requested standard documentation and photos of the damage, and I received payment directly to my PayPal account almost immediately.
I am a new customer and they handled my claim with no issues for the full amount I was charged. All by email. They even took action against the hire car company in Heathrow who were overcharging me for something really minor! Thanks for your support.
Got an insurance for rental car in Iceland, while on the trip I had a tire damage that was not covered by the car rental company.
Emailed a claim to CarInsuRent and got the payment fully covered without any problem.
Make sure you take photos of everything before and after.
amazing service. always efficient, friendly, responsive. i got my payment within days of submission. Bill is warm. A pleasure to work with them. highly recommended. I feel safe with them.
I don't post many reviews for anything. I am naturally a bit of a cynic about insurance companies, but I had to make a claim after my rental car got scratched in Italy. But the claim process was clear and easy to follow, they dealt with it quickly and paid the claim in full. Can't ask for more really. Will use them again.
I have made a claim for repairing damage to the front wheel rim (EUR 160). The claim was paid promptly once I had provided all the evidence required. Very happy with this product.
Just renewed the annual service. I didn't file a claim (and hope that will not have to) but it provide a piece of mind.
Fabulous service. There was some damage to the car, which the rental company claimed was my fault, which I totally refuted. Following a few e-mails between them and myself, they decided to charge my credit card for the damage, and I had no option but to pay. I opened a claim at CarInsuRent, and within a few days they reimbursed me the whole amount.
I made a claim a few weeks ago.
From the moment I reached out to Carinsurent to report the incident, their team was prompt, professional, and understanding. They guided me through the necessary steps and provided clear instructions on how to proceed with the claim. The entire claim process was streamlined and efficient, and no problem with paying out.
Excellent service and very easy to renew. I got 12.5% discount for my renewal.