Read what our clients have to say about the car rental excess insurance services we provide at CarInsuRent.
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Outstanding coverage for international auto rental insurance. less expensive than the insurance add-ons supplied by the rental car company each time you pick up your vehicle. The ability to turn down the expensive coverage offered at the rental desks is pleasant. I am delighted to suggest CarInsuRent to others, and I will be renewing annually without hesitation.
I also had a little accident, and the claim was handled properly, promptly, and without any fuss. The full claim amount was repaid to my account.
This was my first time filing a claim as an annual account holder, and I was rather impressed.
A rental business attempted to charge me for a minor, dubious dent, so I filed a claim. The group resolved the conflict quickly and expertly. They swiftly transferred the money after securing the entire claim amount.
Suffered fender damage when traveling abroad.
A variety of documents must be uploaded as part of the claims process; many of these are readily available, but some necessitate a follow-up request to the rental car provider (a lengthy procedure).
In the end, a complete settlement was reached.
We rented a car from Europcar in France. When I initially looked into CarInsuRent, I was hesitant. I'm constantly wary of falling for online scams or businesses that will find a method to avoid paying you. I made the decision to proceed after reading online reviews.
When returning the car Europcar charged us over 600 euros (damage + administrative cost)!
I immediately got in touch with CarInsuRent, did as instructed, and gave the needed details.
They not only provided excellent service, but they also reimbursed the full amount I was charged without causing me any trouble at all. They were really responsive and helpful (email). They pay using PayPal, which does charge a fee, but that is in accordance with their policy. It was a fantastic experience all around. I was pleasantly surprised, and if necessary.
I had a horrible experience in Finland when someone damaged my rental car while it was parked. My deposit was deducted by €850, I contacted CarInsuRent. After requesting a few documents, they gave the full refund.
Extremely pleased with their courteous and trouble-free service.
I have had a few minor claims over the years, always related to scraping car during parking or similar. They have consistently stood by me. And communication has been friendly and professional. I am glad to continue working with them. trust in an insurance company is crucial, especially as many try to get out of paying. These guys don't. They're dependable. However, the customer also has to be dependable.
Their small print says you must notify them as soon as you discover damage. Not having done so, they did not honor the claim in full. So, my advice is by all means go with these guys, but do honor the small print, for your own interest. Thank you carinsurent.
I’ve had to submit two claims in a short period of time, and both were handled by CarInsurent with impressive speed and professionalism.
Most recently, I was charged by a rental company in Menorca for what was clearly pre-existing damage, and CarInsurent not only approved my claim quickly but also provided clear communication and support throughout the process.
Their team was responsive, transparent, and genuinely helpful—making a frustrating situation much easier to deal with. It’s reassuring to know that they stand behind their policy and advocate for their customers when rental companies use questionable tactics.
Highly recommended for anyone looking for peace of mind when renting a car. Thank you, CarInsurent!
I was charged for a scratch I didn't cause.
In the beginning the process had some friction but eventually CarInsuRent upped their game and protected me vs. predatory car rental company.
Thanks
I had a claim, I got paid in full, and quickly.
Thank you!
The license plate has suddenly disintegrated from the car while we were driving. Since it was in the middle of the highway, there was no option to stop and locate the plate.
Filed a claim and received the money a few days later