Read what our clients have to say about the car rental excess insurance services we provide at CarInsuRent.
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My claim was initially declined, and the review process took some time and required follow-ups. However, after escalation, the case was re-evaluated professionally, and the claim was ultimately approved.
The final handling was fair and the payment was processed in full as expected.
While the process could have been faster in terms of communication, I appreciate that the company ultimately reviewed the case properly and reached the right outcome.
We recently had a claim and they were very easy to work with with great communication.
Many thanks to mister Bill from client service for the his services and prompt answers during the process of my claim.
I quickly received 1400 euros from this company for cover of my excess paid by me to rent car company .
Very professional. Responded within a few hours, provided the advice I needed, and paid promptly.
I bought an annual policy for peace of mind when renting a car in Spain. I had to make a claim which was handled smoothly. Customer service was helpful throughout. Would definitely use them again.
Extremely efficient with my claim after an accident with my Hertz car rental - approved within 1 day and then paid promptly through PayPal
I had positive experience over the past 2 years. The customer service is very responsive and the claims are usually handled within few weeks time-frame.
Outstanding coverage for international auto rental insurance. less expensive than the insurance add-ons supplied by the rental car company each time you pick up your vehicle. The ability to turn down the expensive coverage offered at the rental desks is pleasant. I am delighted to suggest CarInsuRent to others, and I will be renewing annually without hesitation.
I also had a little accident, and the claim was handled properly, promptly, and without any fuss. The full claim amount was repaid to my account.
This was my first time filing a claim as an annual account holder, and I was rather impressed.
A rental business attempted to charge me for a minor, dubious dent, so I filed a claim. The group resolved the conflict quickly and expertly. They swiftly transferred the money after securing the entire claim amount.
Suffered fender damage when traveling abroad.
A variety of documents must be uploaded as part of the claims process; many of these are readily available, but some necessitate a follow-up request to the rental car provider (a lengthy procedure).
In the end, a complete settlement was reached.