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I rented a car and unfortunately had an accident. Carinsurent was so quick and easy straight to the point. I uploaded the files and received the reimbursement within 4 days.
Unfortunately I had to make a claim. I provided all the necessary documents and sent e-mails to follow up. It took 4 to approve my claim, although the policy states that it is a matter of days.
I am so pleased to have found Carinsurent. The web site is easy to use. It offers great savings compared to the rental companies. It's good to know that the excess on car rentals is a non event.
Having been offered 'Total Protection' by the hire company I decided to look around for a company that wouldn't double my hire costs. I found this website and was very pleasantly surprised at the reasonable cost and options and the simplicity of creating the cover I wanted. Fortunately, I didn't actually need it.
After searching online review, Carinsurent appeared as a good choice and I opted to take insurance through them. I hired a car through Avis and unfortunately our car was hit by another car in the parking lot and damaged the front skirt. Upon our return, I rang the customer service and reported the incident. They referred me to the online procedure and all the requirements. I submitted all the official and necessary documents. Within 5-working days, I was refunded all the expense I incurred.
I'll definitely make another transaction again with them in our future trip and would highly recommend.
Your website was fine and I have no complaints at all.
However, Avis would not sign to say that I had returned the car in good condition, which I think is not acceptable. It means that they could claim against me after the event if they wanted to and I could do little about it. I kicked up a fuss with their management at the Airport until they did sign.
Why should the car hire companies have it all their own way?
For just a little more than the cost of one weeks excess insurance you get a whole year of cover.
It was very easy to setup the policy. They have good reviews, I hope that I will not need to use it.
The site is very intuitive and explains all the in's and out's of the policy. I am very satisfied with the policy. Great value for my car rent.
I could not complete transaction
And then the next thing I see is a survey asking how they did?
What response do they expect?