ABOUT THIS PRODUCT DISCLOSURE STATEMENT
This Product Disclosure Statement (PDS) aims to help you compare our product with other options you are evaluating and to make an informed decision on whether to purchase our product.
This document details the product’s coverage and the applicable terms and conditions. Please keep in mind that suggestions and opinions presented here are for broad cases only and do not consider your specific goals or situation.
This PDS also outlines the services CarInsuRent provides, the compensation the site receives for those services, and how complaints against the site can be handled.
Your contract with CarInsuRent.com is composed of this product disclosure statement, the Certificate of Insurance, and other documents we specify as part of your plan. Please keep these documents in a secure location.
HOW TO UNDERSTAND THIS INSURANCE AND ITS SIGNIFICANT TERMS AND CONDITIONS
To fully comprehend this insurance product’s main features, advantages, conditions, limits, and exclusions, you have to thoroughly read:
- Buying this Product – Crucial information about who can purchase a policy, the age limits and available plans, the applicable excesses, the coverage period, and cover extensions;
- The cover and maximum amount we will pay for each plan listed in the Table of Benefits, when we will reimburse a claim under each section that applies to your chosen cover (Your Policy Cover). For clarification of the meanings of some words, please see Definitions.
- Cases when we will not reimburse your claim under each section that applies to your chosen cover (Your Policy Cover) and General Exclusions Applicable to All Sections; and
- CLAIMS – Relevant information about how we evaluate claims, as well as responsibilities that you have and that we have. If you do not fulfil your obligations, we may turn down your claim.
- General Conditions and Exclusions
APPLICATION FOR COVERAGE
After receiving your application for a policy, we will confirm the details with you, including your coverage period, the premium, the applicable cover options and excesses,
and whether any of the terms will be modified. These details will be included on your Certificate of Insurance.
This PDS details the cover we can provide you. It is up to you to determine if the benefit limits, the level, and the type of cover that suit your needs and are adequate for your possible loss. For questions, more information about the insurance or to confirm a transaction, you can find our contact details in this document.
ABOUT YOUR PREMIUM
We will state the premium for your policy during your application. This amount is determined by several things, such as your destination(s), total travel time, how many people will be covered by the policy, the ages of these people, and your chosen plan type. The amount of excess you need to pay is also considered during the calculation.
COOLING-OFF PERIOD
You have a cooling-off period even after you have bought your policy.
If you change your mind about the purchase, you may terminate it within 14 days after getting your Certificate of Insurance. You will receive a full refund of the paid premium as long as your policy has not started and/or you have not begun your trip and do not plan to make any claim. After this 14-day window, you can still terminate your policy but will not receive any
refund.
UPDATING THE PDS
This PDS may be updated occasionally by CarInsuRent if there are some changes that are legally required or allowed. We will provide you with a new PDS or an additional PDS that includes the updated information, except in rare situations. If the information is not considerably significant from the perspective of a rational person thinking of purchasing this product, CarInsuRent may provide you with a notification of the update.
PREPARATION DATE
This PDS was prepared on 22 October 2024.
DEFINITIONS
Headings (if any) are only for reference and have no effect on the interpretation. When the words or phrases listed below are in bold black font in this document, your Certificate of Insurance, and other documents We specify are part of your insurance policy, their meanings are as presented below. Singular and plural nouns are treated the same.
Accident
means an unanticipated event that has an external and observable cause.
Baggage and personal belongings
includes your trunks, suitcases, and other such containers, as well as the contents of these containers and items that you wear or carry with you. Excluded are bicycles, valuables, things you plan to sell, money, cheques, currency notes, bank notes, travel documents, passports, negotiable instruments, software, electronic data, intangible items, watercraft (except for surfboards), home appliances, furnishing, furniture, rented objects or any other objects stated as an exclusion on your Certificate of Insurance.
Bicycle
can be any bicycle, tandem, tricycle, push scooter or trailer cycle sent into motion by human pedalling and/or battery.
Car Club / Car Sharing Company or Agency
means a company or Agency licenced by the regulatory authority of the Country, State or local authority from which it operates, and provides registered paying members access to a Rental Vehicle within the Car Club / Car Sharing Company or Agency fleet for short term hire. Please note that Car Club Company is different from Car Rental Company.
Car Club Member
means a member of the Car Club / Car Sharing Company or Agency.
CarInsuRent / CarInsuRent.com
means CarInsuRent Ltd.
Certificate of Insurance
is the documentation CarInsuRent gives you as confirmation of your policy and as a record of your coverage details.
Concealed storage compartment
refers to a trunk/boot, glove compartment, enclosed centre console or unexposed cargo storage area of a station wagon, sedan, van or hatchback.
Country of Residence
The country in which You have Your habitual / main residence, as printed on Your Certificate of Insurance.
Date of issue
means the date and time your Certificate of Insurance was issued.
Departure point
means the airport, station, port, terminal or vehicle rental company where you will pick up your hired vehicle to begin your trip.
Europe Territory
Includes all European Union (EU) Member States and countries to the West of the Ural Mountains including: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, “European Russia” (the western part of the Russian Federation), Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland (not including SAAS and GP protection, unless purchased separately), Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Serbia and Montenegro, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and Ukraine.
Note: While Iceland is covered under the Europe policy, this coverage does NOT include SAAS and GP protection. SAAS and GP protection are available under the designated Iceland policy.
Excess
The monetary amount for which You are liable for loss or damage to the Rental Vehicle under the Vehicle Rental Agreement.
Home
Means Your normal place of residence in Your Home Country.
Home Country
Means the country in which You are Resident, as printed on Your Certificate of Insurance.
Jewellery
includes any kind of personal decoration, such necklaces, brooches, rings, bracelets, and earrings. Excludes watches or articles of clothing.
Journey
refers to the trip that starts when you pick up the rental vehicle from the supplier you have a Vehicle Rental Agreement with and ends when you give back the vehicle to said supplier or on the date stated on your Certificate of Insurance, whichever comes first.
If You have purchased an Annual policy the following terms shall apply:
- cover will cease 365 days following the Pick Up Date set out on Your Certificate of Insurance.
- Multiple rentals are allowed as long as each rental will not exceed 45 consecutive days.
- in event that You return the rental vehicle and pick up another rental vehicle during the 48 hours after you return the first rental vehicle, the new rental is not covered under this policy, unless the new rental occurs within more than 150km from the rental station where you left the first rental vehicle.
Keys
Keys, Key Fobs, used to open and lock the Rental Vehicle.
Loss of Use
The period during which the Rental Vehicle hired by You is not available for hire due to damage caused during the Vehicle Rental Agreement.
Specified driver
Up to a maximum of nine (9) drivers whose name(s) are listed on the Vehicle Rental Agreement.
PDS
means Product Disclosure Statement.
Period of Cover
We will confirm your policy by issuing you a Certificate of Insurance. The coverage period is specified in this certificate. Your cover starts when you pick up the rental vehicle from the supplier stated in your Vehicle Rental Agreement, then ends when you return the vehicle to the said supplier or on the end date indicated on your Certificate of Insurance, whichever comes first.
Policy
refers to this PDS, Certificate of Insurance, and other written documents we tell you make up your policy.
Reasonable
means as determined by CarInsuRent.com in relation to the situation.
Relative
Defined as spouse or partner, civil partner, parents, parents-in-law, brothers, sisters, brothers- in-law, sisters-in-law, adult child or fiancé / fiancée living in the same residence as You.
Rental Company
A company or agency which is fully licensed with the regulatory authority of the country, state or local authority where the Rental Vehicle is collected.
Any rental from Green Motion trading as Green Motion Car Rental is NOT covered by our policies.
Rental vehicle
This policy only covers one Rental Vehicle at any one time, and it is only available where the Rental Vehicle is a:
- private car with up to 8 seats (including the driver) taken from a licensed rental Company or from a Car Sharing Company. or
- campervan or motorhome, if You have bought cover for this type of Vehicle; or
- 9-Seater minivan / minibus – vehicles with at least 9 seats (including driver) and up to 14 seats (including driver), if You have bought cover for this type of Vehicle; or
- Sports or Luxury vehicle (Sports car or vehicles where the value of the vehicle exceeds US$ 100,000), if You have bought cover for this type of Vehicle; or
Resident
Have Your Home in and have lived in for at least six (6) months (or hold a valid residency permit or visa), and are liable to pay taxes in.
Travelling companion
refers to a person travelling with you for at least three-quarters of your trip and that you have made preparations with before the release of your policy.
Unattended
Refers to leaving your baggage and personal belongings or valuables
- Where they can be stolen without you noticing
- Far enough from you that you are incapable of stopping them from being stolen
- With someone not listed on your Certificate of Insurance or who is not your travelling companion or relative
- With someone listed on your Certificate of Insurance or who is your travelling companion or relative but who is unable to keep your baggage, personal belongings or valuables closely guarded
United Kingdom
England, Scotland, Wales and Northern Ireland.
USA / Canada Territories
United States of America (USA) and Canada only.
Van
A light commercial vehicle with a gross weight not exceeding 3.5 tons, that has been designed primarily for the carriage of goods.
Valuables
refers to cash, jewellery; watches; (semi) precious metals or stones; things that include or are made of (semi) precious metals or stones; furs; telescopes; binoculars; all kinds of computer, photographic, audio, video, TV, fax or phone equipment, such as mobile phones, tablets, PDAs, and MP3 or MP4 players.
Vehicle Rental Agreement
The contract of hire between the Rental Company or Car Club Company and the Insured Person.
We, our, us
CarInsuRent
Worldwide Territory
Includes all countries EXCEPT trips in, to or through Afghanistan, Cuba, Congo, Iran, Iraq, Ivory Coast, Liberia, North Korea, Myanmar, Russia, Sudan, Syria, Ukraine and Zimbabwe.
Note: While Iceland is covered under the Worldwide policy, this coverage does NOT include SAAS and GP protection. SAAS and GP protection are available under the designated Iceland policy.
You / Your / Insured Person(s) / Policyholder
The person who is named on the Certificate of Insurance, who must be an Eligible Person, and the lead named driver on the Vehicle Rental Agreement and any of the Specified Driver(s) on the Vehicle Rental Agreement (up to a maximum of eight (8) additional named drivers, and up to a maximum of two (2) additional named drivers for Van Hire).
TABLE OF BENEFITS
The table below shows the cover under each plan and the maximum total amount we will reimburse for all claims under each section.
BENEFIT SECTION | ||
---|---|---|
Rental Vehicle | Baggage & | |
Excess* | Personal Belongings* | |
Plan A/B | US$ 2,500 | US$ 500 |
Additional Excess | US$ 3,500 – US$ 4,500 | |
Sand and Ash Protection (SAAP) |
US$ 1,250 | |
Gravel Protection (GP) – | US$ 750 |
* sub-limits apply — For details, see Your Policy Cover section of the PDS.
IMPORTANT MATTERS
Both you and we have rights and obligations when it comes to your policy. Please read this PDS completely to know all of them, but some of the important ones you should know are stated below.
Protecting Your Baggage and Personal Belongings
You are expected to exert all logical efforts to protect your baggage, personal belongings, and valuables. If you leave such items unattended in a public area, we will not reimburse your claim.
Claims
In case of a claim, you should notify CarInsuRent at once through our website.
Important: You are required to submit photos, receipts and/or appraisals that prove the value of the item on the claim as well as your ownership of the said item. You need to submit receipts for all expenses included in your claim.
CarInsuRent will evaluate your claim within 5 working days of receiving your completed claim form and all needed documents. If more information is required, we will send you a written notice within 5 working days.
You must co-operate with Us at all times and give Us all the information and help We request;
You must provide Us with the records and documents We request;
You must not admit liability, negotiate or refuse any claim without Our written consent;
We are entitled to the control and settlement of all proceedings arising out of or in connection with Your claim;
Claims will not be paid in respect of expense to the extent that they are assumed, waived or paid by the Rental Company or its insurers.
POLICY COVER
The highest total amount we will pay for all claims under each section is listed in the Table of Benefits for your chosen plan. Meanwhile, the reasons we will not pay can be found in General Exclusions Applicable to All Sections.
SECTION 1 – RENTAL VEHICLE EXCESS
We will pay up to the excess amount that can be seen on your Certificate of Insurance for any single incident or up to the excess amount that can be seen on your Certificate of Insurance for all incidents during Your entire Period of Cover for the reimbursement of the Excess applied by the Rental Company caused by accidental damage to the Rental Vehicle including any damage caused by fire, theft or vandalism, as well as for any repair costs that the Rental Company charges You or for payments that You are responsible for under the terms of Your Vehicle Rental Agreement.
Cover under this section is only available if your Vehicle Rental Agreement states an Excess, deductible or damage liability fee that must be paid if the hired vehicle is damaged or stolen while it is in your possession.
1.1 WHAT WE COVER
We will pay up to the excess amount that can be seen on your Certificate of Coverage for any single incident or up to the excess amount that can be seen on your Certificate of Coverage for all incidents during Your entire Period of Cover for the reimbursement of the Excess applied by the Rental Company related to following:
- Damage to the rental vehicle’s bodywork.
- Theft or vandalism of the rental vehicle.
- Damage to windscreens, mirrors, lights: Includes all external glass & lights.
- Damage to wheels & tires: Including punctures, fittings, replacements, repairs.
- Roof damage.
- Damage to the underbody of the vehicle.
- Damages caused by natural disasters: Covers wind, fire, hail and other damages caused by natural weather events unless there’s been a breach of the rental agreement.
- Towing costs: You are covered for any towing or roadside assistance costs as long as those fees or costs are the result of accidental damage or theft.
- Misfuelling: We will pay up to US$ 500 in the event that the wrong type of fuel is put into the Rental Vehicle by any person named on the Vehicle Rental Agreement.
- Drop off/relocation charges: We will pay up to an additional $250 to cover the cost of returning the rented vehicle to the nearest depot if your attending medical personnel provides a written confirmation that you have become unfit to drive.
- We will pay up to US$ 300 for any Loss of Use of the Rental Vehicle due to damage and theft. We will pay up to US$ 300 for any rental fees charged by the Rental Company for which You are liable during a period for which the Rental Vehicle is unable to be used by You and for any related towing costs including any additional costs incurred by You arising from the breakdown of the Rental Vehicle for You to travel home or to Your destination, as long as those fees or costs are the result of accidental damage or theft.
1.2 WE WILL NOT PAY
Within legal boundaries, we will not reimburse a claim for the direct or indirect damage or loss of the rental vehicle
- due to your use of the rental vehicle in a way that violates your rental agreement;
- due to your use of the rental vehicle for a purpose that you do not have the necessary licence for; or
- if the rental company’s charges or fees are not part of the excess, deductible or damage liability fee stated in the Vehicle Rental Agreement.
- When you are not the driver of the rental vehicle, it is not under your control, or it is being driven by someone who is not listed on the vehicle rental agreement (up to 8 additional drivers).
- Any amount for Loss of Use where there is no valid Excess damage or theft claim under the policy.
- Breakdown of the Rental Vehicle caused by lack of fuel, frozen fuel or any other cause not directly resulting from accidental damage or theft.
- The event for which the client is making a claim occurred before the product was purchased.
- The claim relates to interior damage including, but not limited to upholstery/seating, electrical outlets, interior lighting, appliances and portable accessories.
- The client incurs costs resulting from mechanical failure caused by the client driving in a manner which is reckless, or which otherwise violates the terms of the rental agreement.
- Where clutch damage has occurred.
- You are liable for injuries to passengers, other drivers, or any other party.
- You are liable for damage to the property of passengers, other drivers or any other party.
- The vehicle has been driven on an unsealed road, except for access roads to the client’s accommodation venue.
- The rental vehicle is being used for deliveries or similar commercial purposes.
- You did not notify the police in accordance with the Vehicle Rental Agreement terms.
- The rental vehicle is a Sports car, truck/lorry, bus, racing car, street car, motorcycle, scooter, moped, motorhome, RV, campervan or a 4×4.
SECTION 2 – BAGGAGE & PERSONAL BELONGINGS
This section discusses the cover and benefits that a Specified Driver and his passengers have.
2.1 WHAT WE COVER
-
- If your baggage, personal belongings or valuables are taken, permanently lost or unintentionally damaged during your trip, we will pay whichever of these is the lowest:
-
- the repair cost;
- the replacement cost;
- the cost for us to repair or replace the item(s) using trade discounts we have access to
- the original purchase price; or
- the value after deducting depreciation due to age, wear, and tear.
-
- If your baggage, personal belongings or valuables are taken, permanently lost or unintentionally damaged during your trip, we will pay whichever of these is the lowest:
(Exceptions: if the item is left in a motor vehicle, is a sporting equipment being used, or are valuables for transport in the cargo hold of an aircraft, ship, train, tram or bus)
We reserve the right to repair or replace the baggage and personal belongings or valuables instead of paying you.
The highest amount we will reimburse is $500 for all baggage and personal belongings combined .
- The insurance only covers baggage and personal belongings left in a motor vehicle during the daytime. The items should be in an unexposed compartment, the
vehicle should be locked, and forced entry should have occurred. - The insurance does not cover valuables left in a motor vehicle or checked in for transport in the cargo hold of any aircraft, ship, train, tram or bus. Loss from the time of check in until pick up from the baggage carousel or collection area at the end of your trip is also not covered.
- The insurance does not cover the loss of or damage to sporting equipment (including surfboards) while being used.
2.2 WE WILL NOT PAY
Within legal boundaries, we will not reimburse a claim for your baggage and personal belongings or valuables if:
- you do not inform the police or office of the transportation authority about the lost, stolen or misplaced item within 24 hours. As proof, you must submit to us a written documentation from whoever took your report;
- the loss, damage or theft involves intangible assets such as electronic data or software;
- the loss, damage or theft of the baggage and personal belongings or valuables happens after you have checked out of the hotel or motel room, or the items are left behind in an aircraft, train, tram, ship, taxi or bus the loss, damage or theft is to a watercraft that is not a surfboard;
- the items were being transported without you or through a freight service;
- the damage or loss stems from any cleaning, alteration or repair process;
- the damage or loss is due to deterioration, common wear and tear, rodents, vermin, insects or weather or atmospheric factors;
- the items were left unattended in a public area;
- Money, stamps, tickets, documents, securities;
- Telephone, communications or entertainment equipment, including but not limited to mobile phones, satellite navigation systems and games consoles;
- goods, samples or equipment carried in connection with any trade or business;
- the damage is caused by a vehicular crash during your travel;
- the loss, damage or theft is of home appliances, furniture or furnishings.
SECTION 3 – VEHICLE KEY REPLACEMENT
We will reimburse you up to USD 500 (or the equivalent in other currencies) for each claim in any year for the replacement key of your rental vehicle, including the replacement locks and fees for the locksmith’s service.
SECTION 4 – TOWING and ROADSIDE ASSISTANCE
You are covered for any towing or roadside assistance costs as long as those fees or costs are the result of accidental damage or theft.
We will pay up to US$ 500 for any rental fees charged by the Rental Company for which You are liable during a period for which the Rental Vehicle is unable to be used by You and for any related towing costs including any additional costs incurred by You arising from the breakdown of the Rental Vehicle for You to travel home or to Your destination, as long as those fees or costs are the result of accidental damage or theft.
SECTION 5 – HOTEL EXPENSES
4.1 WHAT WE COVER
We will pay up to US$ 150 in total for You or Your travelling companions for any necessary overnight accommodation if You are unable to use Your Rental Vehicle as a result of it being stolen or damaged following an accident.
4.2 WE WILL NOT PAY
We will not pay for overnight accommodation if You are less than 50 miles from Your home and /or any amount exceeding US$ 150.
SECTION 6 – DROP OFF CHARGES
5.1 WHAT WE COVER
If You Are Unable to Return the Rental Vehicle to the Rental Company due to: (a) An accident where hospitalization takes place; (b) An Illness where hospitalization takes place, We will pay up to US$ 250 for Drop Off Charges Incurred.
5.2 WE WILL NOT PAY
- where proof of hospitalisation is not available;
- where the Vehicle Rental is a One-Way Rental;
SECTION 7 – LOSS OF USE and ADMINISTRATION CHARGES
We will pay up to US$ 200 for any Loss of Use of the Rental Vehicle due to damage and theft.
We will also provide coverage to administration fees or anything similar that are charged for processing damage claims (transaction fees that clients pay to their credit card company are not covered), up to US$ 50.
Our obligation in case of damage or loss will not exceed the amount of the excess, deductible or damage liability fee stated in your Vehicle Rental Agreement, up to the limit displayed under your chosen plan in the Table of Benefits.
CLAIMS
Before anything else, confirm that you are covered by your policy by reading the related PDS section and the General Exclusions Applicable to All Sections to fully understand the coverage, especially the conditions, exclusions, and limitations.
HOW TO MAKE A CLAIM
You should inform us immediately after the damage occurs or as soon as You become aware thereof.
If You do not inform us immediately after the damage occurs or as soon as You become aware thereof or if Your claim is filed late or with not enough information for CarInsuRent.com to evaluate Your claim, we can lower the payable amount depending on the inconvenience caused by the delay.
You must file a claim as soon as possible by sending the documents that are listed below to: service@carinsurent.com:
- A copy of the Rental Agreement
- A copy of the Certificate of Coverage
- A copy of the driver’s license of the person driving the car during the accident
- A copy of the damage report given by the Rental Company, detailing each cost incurred.
- Photographs of the damage taken by You are required to ensure that the charges are reasonable.
- A copy of the police report if it is legally mandated in the country of incident.
- Detailed repair receipts, invoices, or other documents showing the breakdown of the amount the Rental Company charged the client for damage or loss.
- A copy of the Your credit card statement that reflects the payment for the claimed damages.
You are required to provide any information CarInsuRent.com requests within reason, at your expense, to back up your claim, such as medical reports, police reports, valuations, proof of purchase and ownership, original receipts, and even English translations of these documents, if needed.
You have to always cooperate with us by submitting supporting documents and other needed evidence.
- For lost or stolen baggage and personal belongings or valuables, immediately file a report with the police and get a written statement of your report.
- For baggage and personal belongings or valuables misplaced or damaged by the airline or other similar operator or by the lodging provider, report the incident to the proper authority and get a written report. Include their offered settlement, if any.
In addition to the General Exclusion listed in this Policy, the following cases may result a decline of Your Claim:
- You have not provided documents that have been requested during the claims process.
- You paid the Rental Company in cash and has insufficient evidence for that payment.
CarInsuRent will aim to complete all claims within 5 (five) business days, following the receipt of ALL the necessary documents.
Approved claims will be paid on the 15th / 30th day of the month.
CLAIMS ARE PAYABLE IN US DOLLARS TO YOU
We make payments in US dollars. The currency exchange rate we will use is the one in effect at the time you had the expense. In some cases, we might pay in other currency in order to avoid the need to deal with exchange rates. We send the payment to you unless you tell us to pay another party.
Claims under US$ 700 are paid via PayPal. in some cases, when We deem it’s appropriate We make the payment directly to your specified bank account.
YOU MUST NOT ADMIT FAULT OR LIABILITY
You should not admit that the incident or accident that has caused your claim is your fault, and you should not offer or promise to pay or be involved in a lawsuit, without CarInsuRent.com’s approval.
YOU MUST HELP US TO RECOVER ANY MONEY WE HAVE PAID
We may take proceedings in Your name to recover compensation from any third party in respect of any indemnity provided under this insurance and any amounts so recovered shall belong to Us, and You or any of the Specified Drivers shall co-operate and provide all reasonable assistance as necessary to Us.
If we are pursuing a claim in connection to the reimbursement we have to give or have given you, you should do everything possible to assist us in legal procedures. If you know someone that can compensate you or us, you must let us know.
IF YOU CAN CLAIM FROM ANYONE ELSE, WE WILL ONLY MAKE UP THE DIFFERENCE
If you can file a claim against someone else about the expense or loss covered by this insurance policy, you have to claim from them first. If they do not pay you in full, we will pay the difference.
OTHER INSURANCE
If the coverage of this insurance policy overlaps with that of your other policy, you have to inform us. If one policy pays your claim in full, you cannot file a claim under the other insurance. If your other policy fails to pay your claim in full, we will pay you the difference up to the limit of this policy, as long as your claim is covered by us. You must provide us any reasonable information so we can file a claim from your other insurance policy.
SUBROGATION
We reserve the right to undertake on your behalf and in your name the control and settlement of proceedings that will aid us in securing compensation or indemnity from any party connected to anything covered by this policy. You must help and allow us to do everything we need to secure such compensation or indemnity from other parties we may become subrogated or entitled to, whether or not we have already reimbursed your claim and whether your reimbursement from us is full or partial. These rights remain whether your claim is reimbursed under an indemnity or
non-indemnity clause of this insurance policy.
RECOVERY
We will divide any compensation we get from another party under a right of subrogation in the following way:
- To us, our administration and legal costs related to the recovery.
- To us, equal to the amount we have reimbursed you.
- To you, your uninsured loss minus your excess.
- To you, your excess.
After you are paid, we keep all the remaining money.
If you receive compensation from a third party for the loss or damage we have paid you for, you have to transfer that payment to us, up to the claim amount we have paid you.
If you recover or receive a third-party replacement for an item we have already reimbursed you for, you have to pay us back the amount of the claim we gave you.
GENERAL CONDITIONS
These conditions are applicable to all sections of this insurance policy.
1. Keeping to the terms of Your policy.
This policy only covers you if you satisfy all the terms and conditions specified in this PDS.
2. Number of Rental Vehicles.
The policy only covers one rental vehicle at any one time, which may be driven by you or any other driver listed on your vehicle rental agreement. The cover will start when you pick up the vehicle and end when the vehicle has been returned.
3. Purchase of Policy.
This policy must already have been bought before the starting date listed on the vehicle rental agreement associated with this policy.
4. Provision of Accurate Information.
TThe cover, terms, and premium of this policy were based on information that you have given us. You need to be careful when answering questions so that all information will be correct and complete. It is your responsibility to inform us as soon as possible if any of the information you have given us needs to be changed.
The cover will become void if you intentionally or carelessly provide wrong information at any time.
5. Jurisdiction and Law.
This insurance policy is governed by and interpreted according to the laws of England and Wales, whose courts alone have authority in any disagreement resulting from this policy.
6. Driving Licence.
You and all other Specified Drivers are required to have a valid driver’s license or a full internationally recognized license.
7. Care of Vehicle.
You are expected to exert reasonable effort to protect the rental car against damage and loss.
GENERAL EXCLUSIONS
These General Exclusions apply to the whole policy, on top of “What is Not Insured” found in each section.
Your policy does NOT cover liabilities directly or indirectly resulting from the following:
1. Fraudulent/Dishonest/Criminal Acts.
Any criminal, fraudulent or unethical act done by you or by another person with your involvement in situations that may result in an insurance claim.
2. Violation of Rental Agreement Terms.
Using the rental vehicle in a way that violates the terms of the vehicle rental agreement.
3. Unauthorised Drivers.
The rental vehicle being driven by someone who is not a Specified Driver specified on the vehicle rental agreement or by someone without a valid driver’s licence.
4. Unacceptable Vehicle.
- Recreational vehicles (RVs) (unless you have purchased a specific cover)
- Motor homes (unless you have purchased a specific cover)
- Camper vans (unless you have purchased a specific cover)
- Passenger vans – Vehicles with at least 9 seats (including driver) (unless you have purchased a specific cover for “minibus”)
- Exotic / Luxury / Sport cars – vehicles where the value of the vehicle exceeds US$ 100,000 or vehicles which are more than ten (10) years old (unless you have purchased a specific cover)
- Rental vehicles that are not licensed to be used on roads
- Any loan vehicle or vehicle leased by You
- Off-road vehicles
- Commercial vehicles / Pick-up Trucks / Vans
- Motorcycles / Motorbikes / Mopeds
5. Competition and Performance Driving.
Using the rental vehicle in races or on a motor sport circuit, or for trials, rallying, rallies or speed testing.
6. Injury, Illness, Drink/Drugs.
Self-caused injury or sickness, alcoholism, drug use, and exposure of one’s self to unnecessary danger. Excludes the use of drugs prescribed by registered physicians (but not for treating drug addiction) and danger related to trying to save a person’s life.
7. Alcohol Limit.
A Specified Driver driving a vehicle while his/her blood alcohol level is above the legal limit of the country he/she is in.
8. Radioactivity, Nuclear
From damage to property, loss or exposure caused by:
- Pionising radiation or radioactive contamination from any nuclear fuel or any waste and nuclear fuel combustion; or
- radioactive, explosive, toxic and other dangerous properties or any explosive nuclear assembly or its nuclear component.
9. War and Hostilities.
Damage or loss brought about by a declared or undeclared war, invasion, civil war, foreign enemies, hostilities, terrorism, insurrection, rebellion, revolution, military or seized power or confiscation or nationalisation or requisition or damage to property by any government, public or local authority.
10. Other Insurance.
The amount of indemnity you can claim from another insurer, even if that insurer refuses or fails to pay for whatever reason.
11. Rental Vehicle Interior.
Loss or damage to the vehicle’s interior that is not related to a collision.
12. Benefits payable by laws.
Benefits provided by laws such as the uninsured or underinsured motorist law, no-fault law or first party benefit law.
13. Fines, Penalties etc.
Fines, penalties, and other kinds of punishment or reward that do not pay the party that benefits from the reward or that receives the judgment for the damage or loss that happened.
14. Wear and Tear.
Mechanical damage caused by aging and ordinary use.
15. Off Road.
Damage caused by off-road driving on rough terrain.
16. Payment of Premium.
If you have not paid for the full premium or additional premium.
17. Additional Drivers.
We will not reimburse a claim if the accident or incident happens between the Policyholder and other Policyholders
18. Sanctions.
We are not required to provide cover, benefit or reimbursements if that would cause us or any of our group companies to directly or indirectly violate any economic
or trade measures.
19. Territories.
We will not pay any claim related to your trip to a particular country or area if a local governmental or regulatory body has warned against non-essential travel or all travel to that location.
20. Property in Your Control.
any loss or damage to material property transported by You or in Your care, custody or control, unless covered by Section 1.18 or 2.19 of this policy and the relevant premium paid;
21. Pollution.
bodily injury or damage to material property as a result of the actual, alleged or threatened discharge, dispersal, seepage, migration, release or escape of pollutants;
22. Green Motion.
Any rental from Green Motion trading as Green Motion Car Rental is NOT covered by our policies.
UPDATING THE POLICY
This Policy may be updated occasionally by CarInsuRent if there are some changes that are legally required or allowed. We will provide you with a new Policy or an additional Policy that includes the updated information, except in rare situations. If the information is not considerably significant from the perspective of a rational person thinking of purchasing this product, CarInsuRent may provide you with a notification of the update.