National Car Rental Cancellation Policy: Can I Change My Order?

PUBLISHED ON Jun, 28 2023

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National Car Rental provides customers with a convenient and flexible cancellation policy that allows them to modify or cancel their reservations. Whether you need to make changes due to a change in plans or unforeseen circumstances, National Car Rental aims to accommodate your needs. In most cases, when renting from National, you won’t need to enter your credit card information and can revoke your reservation without incurring fees. In this article, we will explore the National Car Rental cancellation policy, including how to change or cancel your reservation, the no-show policy, and the cancellation policy for members of the National Emerald Club.

How to Cancel a National Car Rental Reservation

Canceling a reservation with National Car Rental is a straightforward process. Here’s how you can cancel your reservation:

To cancel a reservation if you know your confirmation number and are not logged into your Emerald Club account:

  • Click on “View/Modify” on the left side navigation panel on the National Car Rental homepage.
  • Enter your first name, last name, and confirmation number in the required fields, and click on “Find Reservation.”
  • If the information matches National Car Rental’s records, you will be directed to the “Reservation Details” page. Click on the “Cancel” link in the top right corner to proceed with the cancellation.

To cancel a reservation if you do not know your confirmation number but are logged into your Emerald Club account:

  • Log into your Emerald Club account and click on “View/Modify” on the left side navigation panel.
  • On the “View-Modify-Cancel Reservation” page, you will see your upcoming trips listed. Click on the “View/Modify” link for the reservation you want to cancel.
  • On the “Reservation Details” page, click on the “Cancel” link in the top right corner, and follow the prompts to confirm the cancellation.

National Car Rental No-Show Policy

National Car Rental has a no-show policy in place to ensure fairness and availability for all customers. Here are some key points to know about their no-show policy:

  • If you fail to cancel your reservation within the allowed time frame and do not pick up the rental vehicle, it will be considered a no-show.
  • National Car Rental reserves the right to charge a fee for no-show reservations.
  • The specific no-show policy details may vary based on the location and rental terms. It’s essential to review the terms and conditions of your reservation for accurate information.

National Emerald Club Cancellation Policy

As a member of the National Emerald Club, you enjoy additional benefits and privileges. Here’s what you need to know about the National Emerald Club cancellation policy:

  • Members of the National Emerald Club can cancel their reservations using the same methods mentioned earlier.
  • The cancellation policy for Emerald Club members aligns with the standard cancellation policy.
  • It’s important to note that canceling a reservation may impact your Emerald Club status and any associated benefits. Be sure to review the terms and conditions for specific details.

Final Word

The National Car Rental cancellation policy offers customers flexibility and convenience when it comes to modifying or canceling their reservations. By following the provided steps, customers can easily make changes to their bookings or cancel them if necessary. Remember to review the specific terms and conditions for accurate information regarding the no-show policy and the cancellation policy for Emerald Club members.

FAQs:

Can I cancel my National Car Rental reservation online?

Yes, you can cancel your National Car Rental reservation online by visiting their website, entering your confirmation number, and following the cancellation process outlined in the article [^1^].

What happens if I don’t cancel my National Car Rental reservation and don’t pick up the vehicle?

If you fail to cancel your reservation within the allowed time frame and do not pick up the rental

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Frequently Asked Questions (FAQ)

Can I buy a plan for just one day?

Yes. Insurance for a single day is available.

Can I buy a plan for part of my rental only?

No. We provide a single journey plan. You are covered from the time you pick up the rental car up to the time you return it or on the last date written on your Certificate of Insurance, whichever comes first.

Can I buy a plan when I pick up my rental car?

No. You should purchase a policy before starting your travel.

Find the answers you’re looking for to the most frequently asked car hire insurance questions as well as other questions relating to our products and services.

Visit the FAQ page