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Customer Obligation When Renting a Vehicle
Customer Obligation When Renting a Vehicle
What will happen if I “write off” the rental vehicle?
The rental car company has its own car insurance. If you cause damage to the rental vehicle while it is…
Am I protected if the car gets damaged?
Yes. You can get reimbursement for the damage costs. The maximum amount will depend on your chosen plan. See the…
Do I have to pay the full value of the vehicle?
No. Your financial obligation for a rental car cannot exceed the excess value stated in the rental agreement you have…
Do I have to buy insurance or is it automatically included when I rent a car?
Rental vehicles do not automatically come with insurance.
What will happen if I have a car accident that leads to injury or death?
The rental firms, being the owners of the vehicles for hire, have Compulsory Third Party (CTP) insurance for their cars.…
Will the insurance provide protection if I rent a car from Hertz?
Yes, Hertz rental cars are covered by the rental vehicle excess insurance we offer.
Will the insurance provide protection if I rent a car from Europcar?
Yes, Europcar rental cars are covered by the rental vehicle excess insurance we offer.
Will the insurance provide protection if I rent a car from Thrifty?
Yes, Thrifty rental cars are covered by the rental vehicle excess insurance we offer.
Will the insurance provide protection if I rent a car from Avis?
Yes, Avis rental cars are covered by the rental vehicle excess insurance we offer.
Will the insurance provide protection if I rent a car from Budget?
Yes, Budget rental cars are covered by the rental vehicle excess insurance we offer.
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