My rental car was hit while parked: Navigating a Rental Car Accident

PUBLISHED ON Jun, 07 2023


One common worry people have when renting a car is that someone else will damage the rental vehicle. After all, once you agree to a rental agreement, you are obligated to return the car in the same state. Whoever damages a car is irrelevant to the rental car company. What transpires, though, if another party harms your rental car?

This article that provides a guide on what to do when you find yourself in a situation where your rented vehicle is damaged while parked. From identifying the incident to taking necessary actions and dealing with insurance matters, this guide will help you deal with the unfortunate scenario of your rental car being hit while parked.

Discovering the Damage: Someone Hit My Rental Car

Rental Car Hit  While Parked

Rental Car Hit While Parked

When you first discover that your rental car has been hit, it can be a disheartening and confusing experience. You might ask yourself, “What do I do now that someone hit my rental car?”

  • Contact your rental company: The first thing you should do is to contact the rental company and inform them about the incident.
  • Document the scene: Ensure you take plenty of photos of the rental car damage as soon as you discover it.
  • Report to the police: In many countries, it’s essential to report such an incident to the police for insurance purposes.

Someone Hit and Run My Rental Car

When dealing with a hit-and-run situation, where someone hit and run your rental car, the steps are slightly different.

  • Look for witnesses: If there were any people around when the incident occurred, they might have information about the culprit.
  • Note any details: Try to remember or note down any details you may have noticed about the other vehicle.
  • Report to authorities: It’s critical to report a hit-and-run to the local authorities as soon as possible.

Someone Dented My Car and Left

Discovering a dent on your rental vehicle can be equally frustrating. Here’s what to do:

  • Don’t touch or move the vehicle: Unless it’s obstructing traffic, keep the car in the same position as when you found the damage.
  • Note the surroundings: Pay attention to any CCTV cameras in the vicinity that may have captured the incident.
  • File an insurance claim: After reporting to the rental company and police, you need to file an insurance claim.

10 Reasons to Consider CarInsuRent Car Rental Excess Insurance

There have been cases where a hit-and-run driver damages a rental car, in which case the renter is responsible for a significant deductible.

  1. Zero Deductible – In the event of an accident, you do not want to pay the deductible. Your rental car would also be subject to the high deductible on your auto insurance. Paying for car rental excess insurance and knowing you won’t be responsible for more than that amount may give you piece of mind.
  2. Make no claim on your personal insurance. Perhaps you’ve had a claim recently and don’t want your premium to skyrocket. You might want to err on the side of caution and purchase insurance because filing two claims in a single year will dramatically increase your insurance costs.
  3. Coverage in Foreign Countries: If you’re traveling internationally, your personal auto insurance policy may not provide coverage. Rental car insurance ensures you’re covered in these situations.
  4. Theft Protection: If the rental car is stolen, CarInsuRent could cover the cost of the stolen vehicle.
  5. Protection Against Vandalism: Car rental insurance can cover the cost of repairs if the car is vandalized.
  6. Gap Coverage: Car rental companies may charge fees for “loss of use” and diminished value if their car gets damaged. These charges might not be covered by your regular insurance, but can be covered by CarInsuRent.
  7. Personal Effects Coverage: This covers the theft of personal items from the rental car.
  8. Convenience and Peace of Mind: By opting for car rental insurance, you can avoid dealing with your own insurance company, and you don’t have to worry about your premiums increasing in case of an accident.
  9. Coverage in Case of Insufficient Personal Auto Insurance: If your personal insurance has a high deductible or low limits, CarInsuRent can provide additional protection. If you are renting a pricey car, keep in mind that the amount of coverage provided by your Geico auto insurance is limited to the policy’s maximum. For your enjoyable Corvette rental weekend, you might want to increase your coverage. Check your coverage limits frequently.
  10. Coverage for Additional Drivers: If you plan to share the driving responsibilities with someone else during your rental period, rental insurance can ensure that all drivers are covered.

See How Much You Can Save on Your Car Rental Insurance

Get Started

It is important to research and understand the coverage options and costs to make an informed decision that best fits your needs. CarInsuRent car hire excess insurance starts from as low as $6.49 per day* to $94.90 for an annual car hire excess insurance policy. Our policies covers the excess on damage and theft up to €2,500 and provide full protection that Includes single vehicle damage, roof and undercarriage damage, auto glass and widescreen damagetowing expenses, misfuelling, loss of car key and tire damage. We cover multiple drivers between the ages of 21 and 84 years.

Final Word

Being in a situation where your rental car was hit while parked can be stressful. But with the right knowledge and coverage, you can navigate your way through the process effectively and ensure that you fulfill all necessary requirements. It’s always important to keep calm, report the incident promptly, and keep good documentation of the rental car damage.


What should I do if my rental car gets hit?

Contact the rental company immediately, document the scene, and report the incident to the police.

What happens in a hit-and-run scenario?

You should look for witnesses, note down any details you can remember about the offending vehicle, and report the incident to local authorities.

How do I deal with a situation where someone dented my car and left?

Don’t move the vehicle, note the surroundings for any potential evidence like CCTV cameras, and file an insurance claim.

2 Responses

  1. Daniel Jar says:

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    Thanks for sharing the valuable information

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Frequently Asked Questions (FAQ)

Can I buy a plan for just one day?

Yes. Insurance for a single day is available.

Can I buy a plan for part of my rental only?

No. We provide a single journey plan. You are covered from the time you pick up the rental car up to the time you return it or on the last date written on your Certificate of Insurance, whichever comes first.

Can I buy a plan when I pick up my rental car?

No. You should purchase a policy before starting your travel.

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